Filed Under (Uncategorized) by Dave Mast on February-17-2008

What started out Friday as a every-33-minute interruption has now become a drop-dead outage as of about 5:45pm today (my FTL drive didn’t make the jump in time, Jason).  In an attempt to not go on-site, I’m currently on the phone with Time Warner tech support for the 3rd time in 36 hours.  On a Monday morning, a 1-minute drop every 30 minutes would be quite an inconvenience, but it would be doable, but again we’re an F1 church, and F1 Contributions requires an internet connection to work.

The rep that I talked to was able to reset the modem remotely, but unfortunately no data is passing through.  So, I’m about to go on-site to power-cycle the modem and follow up on the ticket if any further work is needed.  I’m hoping like crazy that this isn’t going to be an issue that bites us on Monday morning.



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