The Operations-to-Documentation ratio in IT and video, at least for us, is very high.  This bothers me.  I know I’ve got on my soapbox about it before, and then I always have this renewed resolve to go and make it happen.  Soon after, some new idea pops into my head for reconfiguring this or implementing that and BOOM…documentation is now out the window for the moment (again).

Now I know that as the person responsible for leading IT at the church, I should be looking out for new and better ways of doing things.  At the same time, the pattern I see myself getting into bothers me … especially in the wake of these past 2 weeks with all the health junk I had to wade through.  What if that was more serious?  What if I missed 3 months of work, rather than 4 days?

After thinking through some of this and talking it over with my boss, I decided that after finishing up a couple lingering projects, I am going to shift my focus temporarily and spend a high percentage of my time focused solely on documenting and training for the systems and processes we already have in place.  Of course, routine things like the helpdesk and backups will still happen, but I look to set aside maybe 1.5 days for that.  As for the length of this venture, I’m going to make the push for probably 2 to 3 months.

This definitely wasn’t how I planned to approach documentation at the start of the year, but more and more I’m seeing that we’ve just got to catch up with it.  While I know that we’re not going to just "arrive" in this area ever, I think this will be a big help in getting us where we need to be.